info@primeledmodules.com
Last updated: October 6, 2026
PrimeLEDModules is operated by Shenzhen Huake Light Electronics Co., Ltd. ("PrimeLEDModules", "we", "us", or "our").
These Terms of Service ("Terms") govern your access to and use of PrimeLEDModules.com, including all information, tools, products, features, and services available through the website (collectively, the "Services").
By accessing our website, submitting an inquiry, creating an account, placing an order, or otherwise using the Services, you agree to these Terms and to the policies referenced on our website, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.
Our store is powered by Shopify, which provides the ecommerce platform used to deliver certain Services.
You must be of legal age in your jurisdiction to use the Services independently, or use them with the authorization required by applicable law.
You may not use our website, products, or Services for unlawful, fraudulent, unauthorized, or abusive purposes.
You must not transmit viruses, malware, malicious code, or other technologies intended to interfere with the operation or security of the Services.
We reserve the right to refuse, restrict, or cancel service or orders where reasonably necessary for fraud prevention, legal compliance, security, payment issues, product availability, sanctions, or other legitimate business reasons.
You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the Services without our prior written permission, except where permitted by applicable law.
We make reasonable efforts to ensure that product descriptions, technical specifications, dimensions, images, pricing, availability, and other information published on the website are accurate.
However, product specifications, appearance, packaging, accessories, functions, or technical parameters may change as products are updated or improved.
Where a particular technical parameter or compatibility requirement is important to your application, please confirm it with us before ordering.
Product prices, specifications, availability, promotions, and related information may change without prior notice.
We may limit quantities, discontinue products, or refuse orders due to inventory, compliance, logistics, pricing errors, or other reasonable circumstances.
Product images are provided for reference. Actual color, appearance, finish, or size perception may vary due to production batches, photography, lighting, or display settings.
Submission of an order does not necessarily constitute final acceptance. Orders may be subject to payment verification, product availability, technical review, or other checks before fulfillment.
We may cancel or adjust an order if there is a pricing error, stock shortage, payment issue, suspected fraud, shipping restriction, compliance issue, or other reasonable basis.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund & Return Policy and the procedures of the relevant payment provider.
You agree to provide accurate and complete billing, shipping, contact, and payment information.
Payments may be processed through Shopify Payments, PayPal, or other payment service providers made available through the website.
Certain ecommerce, payment, or international commercial services may be supported by HUAKE LIMITED, Hong Kong, where applicable.
Payment providers may apply their own authorization, fraud prevention, identity verification, currency conversion, and settlement procedures.
Shipping methods, estimated delivery times, customs responsibilities, duties, taxes, and related conditions are governed by our Shipping Policy.
Delivery dates are estimates unless specifically agreed in writing. Delays caused by carriers, customs, weather, regulatory procedures, incorrect shipping information, or circumstances outside our reasonable control may occur.
Returns, refunds, exchanges, defective products, damaged shipments, and incorrect products are governed by our Refund & Return Policy.
Most eligible products may be returned within 60 days after delivery, subject to the conditions and exclusions stated in that policy.
Customers are responsible for reviewing product specifications and confirming that products are suitable for their intended application.
LED display systems may involve compatibility requirements relating to pixel pitch, module size, resolution, scan mode, interface type, receiving cards, controllers, power supplies, voltage, current, cabinet structure, mounting method, communication protocol, and other technical parameters.
Where compatibility is uncertain, customers should contact us before placing an order.
Products should be installed, configured, tested, operated, and maintained in accordance with applicable specifications, technical instructions, safety requirements, and local regulations.
Professional installation should be used where appropriate, particularly for integrated LED display systems and electrical installations.
To the extent permitted by law, we are not responsible for damage caused by improper installation, incompatible components, incorrect wiring, incorrect configuration, misuse, unauthorized modification, or operation outside stated specifications.
When purchasing replacement or repair modules, customers are responsible for verifying compatibility with the existing LED display system.
Differences in production batch, LED type, brightness, color characteristics, PCB design, driver IC, scan mode, or firmware may affect compatibility or visual consistency.
We recommend providing product photographs, specifications, labels, module dimensions, and other relevant information before ordering replacement products.
Certain products may be customized, configured, manufactured, or supplied according to customer or project requirements.
Customers are responsible for reviewing and approving relevant specifications, drawings, dimensions, quantities, electrical parameters, configurations, and other project requirements before production where applicable.
Customized or made-to-order products may be subject to special cancellation, return, or refund conditions.
Wholesale, large-volume, customized, project, or other B2B orders may be governed by separate commercial terms stated in a quotation, proforma invoice, purchase order, contract, technical agreement, or other written agreement.
Where separate written terms have been agreed, those terms will take precedence over these general Terms to the extent of any inconsistency, subject to applicable law.
Our website may provide access to third-party tools, applications, payment providers, logistics services, or other services that we do not directly control.
Third-party services may be subject to their own terms, privacy policies, fees, and conditions.
Our website may contain links to third-party websites or services. We are not responsible for the content, security, availability, accuracy, or privacy practices of third-party websites.
If you submit product reviews, photographs, comments, suggestions, feedback, or other content, you confirm that you have the right to provide such content and that it does not violate applicable law or third-party rights.
To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, adapt, and display such content for business, customer service, product improvement, and marketing purposes.
Unless otherwise stated, website content including text, graphics, product information, photographs, logos, design elements, and other materials is owned by, licensed to, or lawfully used by us.
Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners.
Our collection, use, processing, and disclosure of personal information is governed by our Privacy Policy.
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, technical information, pricing, promotions, shipping charges, or availability.
Where an error materially affects an order, we may contact you to confirm revised terms or cancel and refund the affected order where appropriate.
You may not use the website or Services to:
To the maximum extent permitted by applicable law, the website and Services are provided on an "as available" basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or continuously available.
Nothing in these Terms excludes any warranty, guarantee, consumer right, or other right that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, Shenzhen Huake Light Electronics Co., Ltd., HUAKE LIMITED, and their respective affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of the Services or products where such liability may lawfully be limited.
This limitation does not apply where liability cannot be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Shenzhen Huake Light Electronics Co., Ltd., HUAKE LIMITED, and their respective affiliates from claims, losses, liabilities, or expenses arising from your unlawful use of the Services, breach of these Terms, or violation of third-party rights.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
We may suspend or terminate access to the Services where reasonably necessary because of a material breach, fraud, unlawful activity, abuse, or security risk.
Provisions that by their nature should survive termination will continue to apply after termination.
These Terms, together with our published policies and any separate written commercial agreements, govern your use of the Services and purchases made through PrimeLEDModules.
These Terms are governed by the laws of the People's Republic of China, without prejudice to any mandatory consumer protection rights or other rights that apply under the laws of the customer's jurisdiction.
We may update these Terms from time to time to reflect changes in our Services, products, business practices, or legal requirements.
The current version will be published on this website with an updated revision date.
Questions about these Terms may be sent to:
PrimeLEDModules
Operating Entity: Shenzhen Huake Light Electronics Co., Ltd.
Email: info@primeledmodules.com
Phone: +86-150-7315-3631
Address:
1#, Chaxi Sanwei Industrial Zone, Gushu, Xixiang,
Bao'an District, Shenzhen, Guangdong, China 518126